![](https://cdn.prod.website-files.com/60c6f467ba3a281e33bc3449/62b9f8ffacb5a660c41779e4_3.svg)
response rate and
streamlined workflows
“Connectly has transformed how we capture customer feedback. By automating how we send satisfaction surveys over WhatsApp, we’ve improved CSAT, achieved a 50%+ response rate and streamlined workflows that took many hours to minutes.
![](https://cdn.prod.website-files.com/60c6f467ba3a281e33bc3449/62bc835255adac3708d7db66_isalabs%201.png)
David Pares
Founder & Chief Medical Officer, ISA Lab